Account Executive Hilton Direct

<p class="MsoNormal">Hilton Direct UK&I is looking for an Account Executive to manage the meeting inquiries of a portfolio of clients selling Hilton Worldwide properties and destinations, working under the direction and guidance of the Senior Account Executive & Manager, Hilton Direct.<span style="mso-spacerun:yes;">  </span>The primary role of this position is to deliver an industry leading service to your customers with a focus on developing relationships and increasing conversion.<o:p></o:p></p><p class="MsoNormal"><o:p></o:p></p><p class="MsoNormal"><strong>What will I be doing?<o:p></o:p></strong></p><p class="MsoNormal">The Account Executive will manage meeting inquiries of an assigned portfolio of clients in HWS office, increasing business and productivity from them, with support and direction from the Senior Account Executive & Manager, Hilton Direct, in line with the overall Hilton Direct strategy.<o:p></o:p></p><p class="MsoNormal"><o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Acts as communicator between accounts and hotels, shares brand knowledge with clients and client knowledge with hotels<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Documents development of business opportunity within relevant systems and reports them accordingly; with the support of the Group Sales Support role<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>To present the Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>To reach agreed goals and to deliver incremental revenue for all Hilton Worldwide hotels<span style="mso-spacerun:yes;"> </span><o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Assesses actual performance compared to targets<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Enforces policies and procedures to improve overall operations and effectiveness.<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Ensure proposals and contracts presented negotiated with customers are checked / validated<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Support accurate communication of sales promotions and information to relevant people<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Coordinate any required administrative work in terms of reporting of figures<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Participate in industry events and represents Hilton Worldwide at trade fairs and workshops, agreed by the line manager<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Update manuals and other department related documents; support trainings for new team members<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Adheres to measurements of ROI to ensure overall effectiveness<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Comply with all policies, systems and procedures as laid down by the Manager Hilton Direct<br> </p><p class="MsoNormal"><strong>What are we looking for?<o:p></o:p></strong></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Effective collaborative skills to build positive relationships with internal and external stakeholders<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Strong administrative and organizational focus to work in a highly structured way<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Persuading and influencing skills<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>High level of verbal and written communication skills<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Willingness to develop and take responsibilites while working within a team but also self-dependent<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Good knowledge of market segments<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Understanding of competition and marketing strategies<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Able to<span style="mso-spacerun:yes;">  </span>manage conflict<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Good in interpreting and analysing data<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Proficient in Microsoft Office applications<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Usage and knowledge of other Sales Systems, e.g. Salesforce<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Understanding of sales process; tools, measurements and systems<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Understanding of business needs of hotels and clients<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Bilingualism is a preferred qualification.<o:p></o:p></p><p class="MsoListParagraph" style="margin-left:54.0pt;mso-list:l0 level1 lfo1;text-indent:-36.0pt;"><span style="mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">•</span><span style="font:7.0pt "Times New Roman";mso-ascii-font-family:Aptos;mso-bidi-font-family:Aptos;mso-fareast-font-family:Aptos;mso-hansi-font-family:Aptos;mso-list:Ignore;">                     </span>Proven hotel sales experience either in a Groups, Conference & Events team or as a Sales Executive is a required<o:p></o:p></p><p class="MsoNormal"><span style="mso-spacerun:yes;"> </span><o:p></o:p><strong>What will it be like to work for Hilton?</strong></p><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;">Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its <a href="http://jobs.hiltonworldwide.com/our-brands/index.php" target="_blank">global brands</a>.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!</p><p style="MARGIN-BOTTOM:0px;MARGIN-TOP:0px;">#LI-CT1 </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...