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Account Executive, Public Safety - Los Angeles/Santa Barbara/Ventura Counties

April 27, 2026

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!<h3></h3>** The successful candidate will be located in Los Angeles, Ventura or Santa Barbara Counties.**<h3></h3>Job Responsibilities:<ul><li>Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries</li><li>Build and maintain customer relationships to identify up-sell and renewal opportunities while resolving account issues effectively</li><li>Perform accurate and efficient data entry, system navigation, and independent analysis to support account management</li><li>Engage in continuous training to maintain up-to-date product and service knowledge and meet quality standards</li><li>Meet or exceed productivity and sales goals through consistent performance monitoring and improvement</li><li>Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment</li><li>Also responsible for other duties/projects as assigned by business management as needed</li></ul> Education and Work Experience:<ul><li>High School Diploma/GED (Required)</li><li>2-4 years Experience selling within the Public Safety vertical (Preferred)</li><li>2-4 years Experience in the Public Safety industry (Preferred)</li><li>2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)</li><li>2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred)</li></ul> Knowledge, Skills and Abilities:<ul><li>CRM and Microsoft Office Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required)</li><li>Attention To Detail Attention to detail is crucial for accurate data entry, preparing sales reports, and documenting customer interactions, ensuring high service standards and compliance. (Required)</li><li>Communication Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)</li><li>Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)</li><li>Problem Solving Strong problem-solving skills are needed to address customer issues, find solutions to sales challenges, and improve processes. This includes critical thinking and the ability to make informed decisions quickly. (Required)</li><li>Sales Analysis Ability to analyze sales data to identify trends, measure performance, and develop strategies for growth using analytical tools and techniques. (Required)</li><li>Strong Industry Knowledge Deep understanding of the public safety sector, including the needs of law enforcement, fire departments, and emergency services, to tailor solutions to their unique requirements. (Required)</li><li>Collaborative Teamwork Effective collaboration with General Account Executives (GAEs), Sales Engineers (SEs), Sales Development Representatives (SDRs), Implementation Account Managers, and other stakeholders. This teamwork is essential for delivering comprehensive solutions and achieving sales goals. (Required)</li></ul> Licenses and Certifications:<ul></ul><h3></h3><ul><li>At least 18 years of age</li><li>Legally authorized to work in the United States</li></ul> Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No <h3></h3>Total Target Cash Pay Range: $109,700 - $197,800, inclusive of target incentives<h3></h3>Base Pay Range: $65,820 - $118,680<h3></h3>The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ348256¶dox=1<h3></h3>At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out <a href="http://www.t-mobilebenefits.com/" target="_blank" rel="noopener noreferrer">www.t-mobilebenefits.com</a>.<h3></h3>Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...