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Airline Customer Service & Ramp Agent - Part-time

June 22, 2026

Part-time positions available for Airline Customer Service and Ramp Service employed by Trego Dugan Aviation at the Garden City Regional Airport .

Starting Wage $15.50
Must have a valid driver's license
Must pass a 10-year background check and pre-employment drug test

Ramp Operations Agent

General Purpose of Job:

The Ramp Operations Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

Essential Duties and Responsibilities:

Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area.
Load and unload baggage, luggage, and comail.
Operate ground equipment, including tugs and belt loaders.
Marshal aircraft to and from gates.
Provide proper handling of baggage requiring special care.
Service aircraft lavatories.
Perform aircraft interior cleaning.
Responsible for aircraft security searches and commissary security searches.
Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
Able to communicate using a two-way radio.
Must be at least 18 years old.
Able to read and write English.

Physical Demands:

Must be able to work in a high pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Customer Service Agent

General Purpose of Job:

This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.

Essential Duties and Responsibilities:

Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
Excellent communication skills
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be well groomed and physically fit
Completely clean and search an aircraft
Other duties as assigned
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Able to attend required training

Physical Demands:

Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.

Commissary Agent

General Purpose of Job:

The Commissary Agent is responsible for driving catering truck, safe loading and unloading of catering on and off the aircraft, equipment preparation, production, proportioning, stocking of in-flight catering carts and ordering supplies, servicing arriving and departing flights, assist ground operations agents, as needed, and any other assigned duties.

Essential Duties and Responsibilities:

•   Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
•   Assist in service area as required and maintain storeroom facilities and equipment in a sanitary condition.
•   Perform aircraft interior cleaning as required
•   Prepare all food and beverage carts according to specification for service in catering.
•   Maintain a very high level of quality and appearance of all food and misc products served.
•   Responsible for opening, restocking and closing duties during their shift.
•   Help maintain floors, walls, ceilings and equipment in a working and sanitary condition.
•   Assist in taking of inventories and in determining daily usage.
•   Rotate and date all products to maintain a high level of quality.
•   Be efficient and have speed in restocking carts.
•   Have an overall organized approach to allow a smooth operation.
•   Setup/display where applicable.
•   Assist in loading and unloading of carts from aircraft as required.
•   Operate ground equipment, including large box truck, tugs and belt loaders.
•   Ensure ramp areas are safe and free of FOD and that equipment is properly maintained.
•   Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
•   Able to communicate using a two-way radio.
•   Must be at least 18 years old.
•   Able to read and write English
•   Must have a valid driver’s license
•   Must be able to work nights, weekends (Saturday & Sunday) and holidays
•   Other duties as assigned.

Physical Demands:

Must be able to work in a high pressure environment. Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Part-time positions available for Airline Customer Service and Ramp Service employed by Trego Dugan Aviation at the Garden City Regional Airport .

Starting Wage $15.50
Must have a valid driver's license
Must pass a 10-year background check and pre-employment drug test

Ramp Operations Agent

General Purpose of Job:

The Ramp Operations Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.

Essential Duties and Responsibilities:

Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area.
Load and unload baggage, luggage, and comail.
Operate ground equipment, including tugs and belt loaders.
Marshal aircraft to and from gates.
Provide proper handling of baggage requiring special care.
Service aircraft lavatories.
Perform aircraft interior cleaning.
Responsible for aircraft security searches and commissary security searches.
Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
Able to communicate using a two-way radio.
Must be at least 18 years old.
Able to read and write English.

Physical Demands:

Must be able to work in a high pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Customer Service Agent

General Purpose of Job:

This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.

Essential Duties and Responsibilities:

Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
Excellent communication skills
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be well groomed and physically fit
Completely clean and search an aircraft
Other duties as assigned
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Able to attend required training

Physical Demands:

Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.

Commissary Agent

General Purpose of Job:

The Commissary Agent is responsible for driving catering truck, safe loading and unloading of catering on and off the aircraft, equipment preparation, production, proportioning, stocking of in-flight catering carts and ordering supplies, servicing arriving and departing flights, assist ground operations agents, as needed, and any other assigned duties.

Essential Duties and Responsibilities:

•   Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
•   Assist in service area as required and maintain storeroom facilities and equipment in a sanitary condition.
•   Perform aircraft interior cleaning as required
•   Prepare all food and beverage carts according to specification for service in catering.
•   Maintain a very high level of quality and appearance of all food and misc products served.
•   Responsible for opening, restocking and closing duties during their shift.
•   Help maintain floors, walls, ceilings and equipment in a working and sanitary condition.
•   Assist in taking of inventories and in determining daily usage.
•   Rotate and date all products to maintain a high level of quality.
•   Be efficient and have speed in restocking carts.
•   Have an overall organized approach to allow a smooth operation.
•   Setup/display where applicable.
•   Assist in loading and unloading of carts from aircraft as required.
•   Operate ground equipment, including large box truck, tugs and belt loaders.
•   Ensure ramp areas are safe and free of FOD and that equipment is properly maintained.
•   Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
•   Able to communicate using a two-way radio.
•   Must be at least 18 years old.
•   Able to read and write English
•   Must have a valid driver’s license
•   Must be able to work nights, weekends (Saturday & Sunday) and holidays
•   Other duties as assigned.

Physical Demands:

Must be able to work in a high pressure environment. Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...