Business Analyst

<p align="center"><span style="font-family: 'Times New Roman','serif'; font-size: 12pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><span style="font-family: Arial; font-size: small;">The SSI Group, LLC, headquartered in Mobile, Alabama, is a national leader in Healthcare Technology.</span></span></p> <!--_dfFormat_=html--><table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="border: none; padding: 0in 5.4pt 0in 5.4pt;"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="border: none; padding: 0in 5.4pt 0in 5.4pt;"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 17.0pt; font-family: Arial, sans-serif; color: #2f6c94;">Business Analyst</span></strong></p> </td> <td style="border: none; padding: 0in 5.4pt 0in 5.4pt;"> <p style="text-align: right; margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 17.0pt; color: #2f6c94;"></span></strong></p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 0pt; color: #2f6c94;"> </span></strong></p> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 2.5in; border: none; padding: 10.0pt 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Job Code<br></span></strong><strong><span style="font-size: 13.0pt; font-family: Arial, sans-serif; color: #2f6c94;">BA.181.002</span></strong></p> </td> <td style="width: 2.5in; border: none; padding: 10.0pt 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">FLSA Status<br></span></strong><strong><span style="font-size: 13.0pt; font-family: Arial, sans-serif; color: #2f6c94;">Exempt</span></strong></p> </td> <td style="width: 2.5in; border: none; padding: 10.0pt 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Job Family<br></span></strong><strong><span style="font-size: 13.0pt; font-family: Arial, sans-serif; color: #2f6c94;">Client Relations</span></strong></p> </td> </tr> <tr> <td style="width: 2.5in; border: none; padding: 10.0pt 5.4pt 10.0pt 5.4pt;" colspan="3" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 10.0pt; font-family: Arial, sans-serif;">Cost Center<br></span></strong><strong><span style="font-size: 13.0pt; font-family: Arial, sans-serif; color: #2f6c94;">181</span></strong></p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; background: #F0F1F1; padding: 7.0pt 5.0pt 7.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif; color: #2f6c94;">Purpose of Position</span></strong></p> </td> </tr> <tr> <td style="width: 541.15pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">The Business Analyst plays a critical role in transforming data into actionable insights that drive client performance and operational decision‑making within a healthcare revenue cycle environment. This role is responsible for tracking and analyzing key performance indicators (KPIs), developing dashboards and reports, and delivering clear, meaningful insights to internal stakeholders and client‑facing teams. The ideal candidate combines strong analytical skills with the ability to translate complex data into practical business recommendations.</span></p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 539.0pt; border: none; background: #F0F1F1; padding: 7.0pt 5.0pt 7.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif; color: #2f6c94;">Duties and Responsibilities</span></strong></p> </td> </tr> <tr> <td style="width: 539.0pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.0pt 1.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Essential Functions</span></strong></p> </td> </tr> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.0pt 1.0pt 5.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">KPI & Performance Analytics</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="circle"> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Define, track, and maintain key performance indicators related to healthcare revenue cycle operations, client outcomes, and internal performance.</span></li> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Analyze trends, variances, and performance drivers to identify risks, opportunities, and improvement areas.</span></li> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Partner with operations, client relations, and leadership to ensure KPI definitions and targets align with business objectives.</span></li> </ul> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Reporting & Dashboards</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="circle"> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Design, build, and maintain dashboards and recurring reports for internal leadership and client facing teams.</span></li> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Ensure reporting is accurate, timely, and presented in a clear, consumable format for non technical audiences.</span></li> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Continuously improve reporting tools and visualizations to enhance usability and insight.</span></li> </ul> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Client & Operational Insights</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="circle"> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Provide data driven insights to support client performance reviews, operational discussions, and strategic planning.</span></li> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Translate analytical findings into clear narratives, summaries, and recommendations that inform decision making.</span></li> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Support client escalations or performance investigations through targeted analysis.</span></li> </ul> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Data & Systems Collaboration</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="circle"> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Leverage Salesforce CRM and related data sources to support reporting and performance analysis.</span></li> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Collaborate with technical, data, and operational teams to ensure data integrity, consistency, and reliability.</span></li> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Assist in identifying data gaps, process inefficiencies, and opportunities for automation or enhancement.</span></li> </ul> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Ad Hoc Analysis & Support</span></li> <ul style="margin-top: 0in; margin-bottom: 0in;" type="circle"> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Conduct special analyses as requested by leadership or cross functional partners.</span></li> <li style="color: #242424; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Support internal initiatives related to performance optimization, process improvement, and operational transparency.</span></li> </ul> </ul> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> <tr> <td style="width: 539.0pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.0pt 1.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Marginal Functions</span></strong></p> </td> </tr> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.0pt 1.0pt 5.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Other duties as assigned.</span></li> </ul> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> <tr> <td style="width: 539.0pt; border: none; border-top: none; background: #F0F1F1; padding: 7.0pt 5.0pt 7.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif; color: #2f6c94;">Skills, Knowledge, and Abilities</span></strong></p> </td> </tr> <tr> <td style="width: 539.0pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Strong analytical and critical‑thinking skills with the ability to interpret complex datasets.</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Demonstrated ability to translate data into actionable insights and executive‑level summaries.</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Ability to synthesize data into clear, concise insights</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Strong written and verbal communication skills</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Critical thinking and problem‑solving ability</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Ability to collaborate across technical and non‑technical teams</span></li> <li style="line-height: 115%; margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Comfort working independently and managing multiple priorities</span></li> </ul> </td> </tr> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Must be able to interact cordially and productively with co-workers in a team environment.</span></li> </ul> </td> </tr> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Ability to work under pressure and to prioritize.</span></li> </ul> </td> </tr> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Must be able to proficiently read and write in English.</span></li> </ul> </td> </tr> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Must possess effective communications skills with ability to handle difficult situations.</span></li> </ul> </td> </tr> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Must be able to make independent judgment decisions with minimal supervision.</span></li> </ul> </td> </tr> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Must be able to see clearly with or without corrective lenses and hear clearly with or without aids.</span></li> </ul> </td> </tr> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly.</span></li> </ul> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 550.0pt; border: none; background: #F0F1F1; padding: 7.0pt 5.0pt 7.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif; color: #2f6c94;">Information Security and Data Protection</span></strong></p> </td> </tr> <tr> <td style="width: 550.0pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">The SSI Security-First Mindset</span></strong></p> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 534.0pt; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Information security and data protection is a shared responsibility – codified in our commitment to the SSI Security-First Mindset. The SSI Security-First Mindset is comprised of five pillars and universally applicable to all employees, regardless of position description, assigned duties and responsibilities. </span></p> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">The Five Pillars of the SSI Security-First Mindset:</span></p> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Pillar 1: Governance: Develop, implement, and enforce secure operational processes, procedures, and routines.</span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Pillar 2: Accountability: Take an active role in protecting company assets and system & data resources.</span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Pillar 3: Awareness: Recognize, report, and take action to resolve security risks.</span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Pillar 4: Preparedness: Develop, implement, test, and improve backup plans for operational processes, procedures, and routines.</span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Pillar 5: Collaboration: Communicate, share, and promote your Security-First Mindset at every opportunity. </span></li> </ul> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> <tr> <td style="width: 550.0pt; border: none; border-top: none; background: #F0F1F1; padding: 7.0pt 5.0pt 7.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif; color: #2f6c94;">Experience and Education Requirements</span></strong></p> </td> </tr> <tr> <td style="width: 550.0pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.0pt 1.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Education</span></strong></p> </td> </tr> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.0pt 1.0pt 5.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 25.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.0pt 5.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Min/Preferred</span></strong></p> </td> <td style="width: 25.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.0pt 5.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Education Level</span></strong></p> </td> <td style="width: 50.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.0pt 5.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Description</span></strong></p> </td> </tr> <tr> <td style="width: 25.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Minimum</span></p> </td> <td style="width: 25.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">4 Year / Bachelors Degree</span></p> </td> <td style="width: 50.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Bachelor’s degree in Business, Analytics, Healthcare Administration, Finance, or a related field required.</span></p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> <tr> <td style="width: 550.0pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.0pt 1.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Years of Experience</span></strong></p> </td> </tr> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.0pt 1.0pt 5.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 30.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.0pt 5.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Minimum Years of Experience</span></strong></p> </td> <td style="width: 70.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.0pt 5.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Comments</span></strong></p> </td> </tr> <tr> <td style="width: 30.0%; border: none; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">3+ years</span></p> </td> <td style="width: 70.0%; border: none; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">3+ years of experience in a business analyst, data analyst, or performance analytics role (healthcare or revenue cycle experience strongly preferred).</span></p> </td> </tr> <tr> <td style="width: 30.0%; border: none; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">1 year</span></p> </td> <td style="width: 70.0%; border: none; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Experience working with CRM systems; Salesforce experience strongly preferred. </span></p> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">Proficiency in reporting and analysis tools (e.g., Excel, BI tools, dashboards).</span></p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> <tr> <td style="width: 550.0pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.0pt 1.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Certifications</span></strong></p> </td> </tr> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.0pt 1.0pt 5.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 25.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.0pt 5.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Min/Preferred</span></strong></p> </td> <td style="width: 25.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.0pt 5.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Certification</span></strong></p> </td> <td style="width: 50.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.0pt 5.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Description</span></strong></p> </td> </tr> <tr> <td style="width: 25.0%; border: none; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> <td style="width: 25.0%; border: none; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> <td style="width: 50.0%; border: none; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> <tr> <td style="width: 550.0pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><em><span style="font-family: Arial, sans-serif;">A combination of experience and advanced education may be substituted. Background checks and drug test required.</span></em></p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; background: #F0F1F1; padding: 7.0pt 5.0pt 7.0pt 5.0pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif; color: #2f6c94;">Acknowledgement</span></strong></p> </td> </tr> <tr> <td style="width: 541.15pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 100.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">I have read and understand this job description and agree that I am able to fulfill the essential functions as stated above. I further understand that it is my responsibility to request an accommodation, if necessary, to fulfill the essential functions of this position.</span></p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> <tr> <td style="width: 541.15pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 70.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Employee's Signature</span></strong></p> </td> <td style="width: 30.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Date</span></strong></p> </td> </tr> <tr> <td style="width: 70.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">__________________________________</span></p> </td> <td style="width: 30.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">______________________</span></p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> <tr> <td style="width: 541.15pt; border: none; border-top: none; padding: 10.0pt 8.0pt 10.0pt 8.0pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 541.15pt; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <table style="border: none; border-collapse: collapse;" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width: 70.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Supervisor Signature</span></strong></p> </td> <td style="width: 30.0%; border: none; border-bottom: solid lightgrey 1.0pt; padding: 5.0pt 5.4pt 5.0pt 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><strong><span style="font-family: Arial, sans-serif;">Date</span></strong></p> </td> </tr> <tr> <td style="width: 70.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">__________________________________</span></p> </td> <td style="width: 30.0%; border: none; padding: 0in 5.4pt 0in 5.4pt;" valign="top"> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-family: Arial, sans-serif;">______________________</span></p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"> </p> </td> </tr> </tbody> </table> <p style="margin: 0in; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="color: #2f6c94;"> </span></p><p align="center"><span style="font-family: 'Times New Roman','serif'; font-size: 12pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><span style="font-family: Arial; font-size: small;">SSI offers competitive salaries and an excellent benefits package including medical, dental, life/AD&D, LTD, vision, 401(k) matching, paid vacation and tuition reimbursement.  </span></span></p> <!--_dfFormat_=html-->

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...