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Car Wash Manager
Dave’s Express Care Carwash has an immediate opportunity for a Full Time Manager. The Manager will help drive car wash operations, including managing staff, assisting customers, and processing high quality clean cars in a full-service wash environment. .We are looking for candidates with a strong desire to manage in a fast-paced, indoor/outdoor environment.
The Site
Manager is responsible for directing the activity of the car wash location through leading and supporting a site team that delivers a quality customer experience. We are looking for a team player and a leader.Responsibilities and Duties
- Direct and supervise employees
- Ensure adherence and compliance with all established policies, procedures and processes
- The ability to efficiently multitask in a fast-paced and quickly changing environment
- Serve as the responsible party for the customer, equipment, and employee issues that arise
- Assist the training supervisor with training new and existing employees on safety, quality, and standard operating procedures for their assigned area
- Provide feedback, coaching, and corrective action to employees as needed to maintain standards and improve performance
- Perform all essential duties and responsibilities as outlined in the job descriptions for all car wash jobs/employees
- Monitor employees hourly to ensure labor goals are met
- Works with the rest of the staff on a regular basis to provide excellent customer service
- Contributes to building of team environment
- Maintain and upkeep a neat, clean and organized overall site appearance
- Manage overall vehicle flow and production in car wash, ensure car wash quality standards.
- Execute open & close duties and follow designated procedures
- Understand the POS system and wash tunnel equipment
- Be able to accept payments and make necessary changes on the cash register
- Keeps records of daily receipts and coupons
- Be able to prepare and drop off bank deposits
- Inspects car wash equipment for wear and tear, perform light maintenance of car wash equipment
- Other duties as assigned
- Qualifications and Skills
- Must be at least 18 years old
- High school education or equivalent
- Mechanical aptitude
- Excellent oral and written communication skills
- Excellent customer service skills required
- Leadership skills and a take charge attitude to manage and grow the business
- Outstanding people skills with the ability to build relationships and produce a strong Team environment
- Customer focused with a proven background of exceeding Customer's expectations
- Energetic and friendly personality with the desire to help people
- Always maintain a professional appearance and attitude
- Able to manage multiple priorities with minimal supervision
- Takes great pride in their work with the ability to solve problems and make sound decisions
- Accomplishes organizational goals by accepting ownership for all aspects of the operation while exploring opportunities to add value to job accomplishments
- Ability to work flexible, full-time schedule to include days, evenings and weekends.
- Previous supervisory experience in a customer service industry
- Proficient with computers, previous POS systems/cashier experience preferred
- Ability to learn quickly
- Paid time off
- Employee discounts
- Health/Vision/Dental/Life Ins
Pay: $43,000.00 - $50,000.00 per year
Benefits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Supervising: 1 year (Required)
- Greenfield, IN 46140: Relocate before starting work (Required)