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Central Services, Transient Specialist (Remote Opportunity)
Summary
The Opportunity
Hyatt Hotels Corporation seeks an enthusiastic Central Services, Transient Sales Specialist to join our growing Central Sales Management department, who will focus on establishing and executing Transient sales strategy for a portfolio of Essential & Full Service hotels. This individual will be part of a team that is passionate about growth, diversity, equity, and inclusion, and is committed to nurturing curiosity and new skills.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
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Annual allotment of free hotel stays at Hyatt hotels globally
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Flexible work schedule
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Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
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A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
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Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Central Services, Transient Sales Specialist role requires a candidate who has demonstrated a thorough understanding and competence in the Transient business segment, Hyatt systems and the hotel/business travel industry. This individual will drive the corporate negotiated and consortia strategy at a portfolio of hotels by engaging in market and account research, executing business development tactics, and leveraging World of Hyatt brand tools to build loyalty. This candidate will be responsible for growing negotiated market share and reporting on progress to property stakeholders. As the program grows, this person will have the opportunity to train or coach new team members to deliver high performance and be considered for potential future leadership roles within Central Sales.
The Central Services, Transient Sales Specialist will possess thorough competency with professional selling skills: opening, probing, supporting, closing. Must possess exceptional negotiating skills and proficiency with business development. Must be comfortable with general computer knowledge and working with Microsoft 365 (Word, PowerPoint, Excel) They must be proficient in CVENT Transient, Agency360 and Demand360. Communication and organizational skills are of utmost importance for this position.
Qualifications
Experience Required:
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A minimum of 3-5 years of hotel sales or comparable experience
Experience Preferred:
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A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Strong organization and presentation skills
- Must be able to work independently and simultaneously manage multiple tasks
- Must be outgoing and a proven self-starter
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Must be proficient in general computer knowledge, Envision, Opera, and Cvent Transient
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Must be proficient with Microsoft Office including Excel and PowerPoint and be capable of creating documents, working charts, and spreadsheets.
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Knowledge of Amadeus products (Agency360 and Demand360)
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
The salary range for this position is $75,000-$80,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
