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Field HR Partner
About the position
ABM Industries is hiring a Field HR Partner to support front-line employees and management for all ABM industry groups in the Phoenix market. Bilingual/Spanish is strongly preferred. In this role, you will be responsible for aligning business objectives with employees and front-line leaders and serving as a consultant to front line leaders on human resource-related issues. The successful Field HR Partner acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Works in collaboration with HR centers of excellence to achieve talent goals necessary to sustain and drive business performance. Ability to implement innovative and practical solutions through a strong process and metrics focus. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. This is a Hybrid Role (expected to be in-office or in the field Mon-Thu). Our regional ABM office is located at: 7420 South Kyrene Road, Suite 115, Tempe, AZ 85282 . Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management
Responsibilities
- Consult with line management, providing HR guidance when appropriate.
- Build and maintain an environment for our Team Members that results in a high customer focused and engaged workforce.
- Review onboarding and orientation for new leaders.
- Analyze trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.
- Partner with leadership to understand current and future staffing needs.
- Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.
- Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members.
- Manage and resolve employee relations issues.
- Conduct effective, thorough and objective investigations.
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partners with legal as needed/required.
- Provide day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).
- Work closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.
- Provide HR policy guidance and interpretation.
- Provide guidance and input on business restructures, workforce planning and succession planning.
- Identify training needs for business and individual coaching needs.
- Participate in evaluation and monitoring of training programs to ensure success; follow up to ensure training objectives are met.
- Partner with HR Centers of Excellence to deliver programs to meet organizational goals.
- Review key business performance targets and their related talent implications with business leaders.
- Support customer retention and business development though direct involvement with key customer base.
- Identify and drive the sharing of best practices across functions to facilitate continuous improvement.
- Understand and mitigate corporate risk associated with relevant employment laws/policies.
Requirements
- Minimum of 5 years of applicable experience in Human Resources, business operations or management
- Appropriate experience with a large hourly & distributed workforce is strongly preferred
- Experience working with union and non-union employees preferred.
- Must be able to travel up to 25% of the time.
- Bachelor’s Degree in Human Resources Management or related field; Master’s Degree preferred
- In lieu of degree, 10 or more years of related experience required
- Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy
- Strong consultation and communication skills
- Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR
- Intellectual agility, interpersonal flexibility and deep curiosity to learn
- Exposure to strong process and project management discipline
- Effective team player and networker
Nice-to-haves
- Bilingual/Spanish is strongly preferred.
Benefits
- ABM offers a comprehensive benefits package.
- For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management
