The Aging and Disability Services Division (ADSD) within the Department of Human Services (DHS), is hiring a Human Services Clinician II to serve in one of the Division's primary client services' entry points. This employee will be part of the Aging and Disability Resource Center (ADRC), which serves as the No Wrong Door entry point for the Division and links older adults and individuals with disabilities to services and resources with the goal of enhancing their quality of life, independence, and well-being. The ADRC is part of the Agency on Aging in the Community Supports and Coordination Bureau (CSCB) which provides comprehensive wrap around supportive services helping older and vulnerable adults and their caregivers. To learn more about ADSD and DHS click here. Responsibilities Specific duties include • Conducting interviews in-person, over the phone and in the community to determine potential need for resources and services; • Performing comprehensive assessments using a strengths framework in an integrated context that promotes safety, independence, dignity and wellbeing of customers seeking services; • Partnering with customers and families to provide short-term clinical case management, developing service plans to stabilize high‑acuity clients experiencing housing displacement, hoarding, financial mismanagement, declining health, and untreated mental illness; • Serving as the primary point of contact for referrals to the federally mandated Meals on Wheels program; • Completing initial assessments and reassessments for program eligibility; • Securing appropriate funding and payment authorizations for services and assisting in completing financial eligibility paperwork for DHS and related programs, including applications for benefits and emergency financial requests; • Coordinating client connections to money management services to ensure timely entry into the program; • Maintaining electronic case records in compliance with applicable clinical and state regulatory requirements; • Providing outreach, support and consultation to team, internal DHS and external community partners; and • Advocating on behalf of customers through emergency services/crisis intervention as needed. Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs. Qualifications Minimum Education Master's Degree in Human Services, Counseling, Psychology, Social work or other directly related clinical discipline, all of which required a practicum prior to graduation involving diagnostic, treatment, and case management services; and Experience Two years of post-Master's degree experience providing professional clinical human services, which included the application of diagnostic, treatment, and case management services. Substitution A directly related higher level clinical degree may substitute for the Master's degree education requirement and one year of professional clinical social work experience. In the case of such substitution, the remainder of the qualifying work experience must have been gained after the higher-level degree was awarded. Desirables Preference may be given to candidates with experience in one or more of the following • Virginia licensed or license-eligible as a clinical social worker; • Assessing clients' eligibility for public benefit programs; • Providing services to persons with disabilities, senior- adults, and their families; • Working with individuals from diverse cultural/ethnic backgrounds; and/or • Bilingual in Spanish, Arabic, Amharic, or Vietnamese. Special Requirements Applicant must possess, or obtain by time of appointment, a valid motor vehicle operator's license from the applicant's place of residence, or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. The applicant must authorize Arlington County to obtain, or the applicant must provide a certified copy of the applicant's official state/district driving record. Any offer of employment will be contingent upon a favorable review of the applicant's driving record. Selected candidates must complete pre-hire federal background check and State of Virginia Central Registry Check. Cover letter Please attach a cover letter or use the space provided within the supplemental questionnaire to address how your education, experience and training meets the requirements under selection criteria highlighting your accomplishments in these areas. Additional Information Work Hours In the office on Monday through Friday, 830 am to 500 pm. With advance notice, some evening and weekend work may be required. Some telework may be available depending on workload and supervisor approval. Please complete each section of the application. A resume may be attached; however, it will not substitute for the completed application. Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Incomplete applications will not be considered. Apply To This Job