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IT - Infrastructure Systems - Host Systems Engineer I (Remote in CA)

May 1, 2026

Job Title: Host Systems Engineer I Status: Exempt Reports to: Mgr - IT Systems Department: Infrastructure Systems Job Code: 12016 Pay Range: $102,00.00 - $125,000.00 ANNUALLY WHO WE ARE: Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values. WHO YOU ARE: You are a motivated and detail‑oriented technology professional who is eager to build a strong foundation in enterprise host systems within a highly regulated, mission‑critical environment. You are a collaborative team player who follows established procedures, communicates clearly, and knows when to escalate issues to ensure system stability, security, and availability. You are someone who takes pride in learning new technologies, supporting high‑availability platforms, and contributing to a culture of reliability and compliance. WHAT YOU'LL DO: <ul style="color: #000000; font-family: 'Times New Roman'; font-size: medium; white-space: normal;"> <li style="font-family: arial, helvetica, sans-serif;">Assist with the administration and day to day operational support of Guardian operating systems on HPE NonStop platforms under the guidance of Host Systems Engineer II</li> <li style="font-family: arial, helvetica, sans-serif;">Assist with administration and maintenance of AIX operating systems on IBM Power Systems, including basic system checks, monitoring, and routine operational tasks.</li> <li style="font-family: arial, helvetica, sans-serif;">Support InterSystems Caché and IRIS environments by performing basic operational tasks, monitoring system status, and escalating issues as needed.</li> <li style="font-family: arial, helvetica, sans-serif;">Respond to system alerts and incidents by performing initial troubleshooting and following documented procedures; escalate complex issues to senior staff when required.</li> <li style="font-family: arial, helvetica, sans-serif;">Monitor system performance, availability, and security events using established monitoring tools.</li> <li style="font-family: arial, helvetica, sans-serif;">Participate in scheduled maintenance activities, including patching and updates, following documented change procedures.</li> <li style="font-family: arial, helvetica, sans-serif;">Log, track, update, and resolve service requests and incidents using the enterprise ticketing system in accordance with SLA expectations.</li> <li style="font-family: arial, helvetica, sans-serif;">Follow established system configurations, standards, and architectural guidelines; assist with documentation updates as directed.</li> <li style="font-family: arial, helvetica, sans-serif;">Contribute to the creation and maintenance of technical documentation, runbooks, and procedures for operational tasks.</li> <li style="font-family: arial, helvetica, sans-serif;">Assist with infrastructure projects and initiatives by performing assigned tasks, testing, documentation, and validation activities.</li> <li style="font-family: arial, helvetica, sans-serif;">Coordinate with internal teams and vendors as directed to support day to day operations and project activities.</li> <li style="font-family: arial, helvetica, sans-serif;">Maintain awareness of regulatory and compliance requirements relevant to system operations at a foundational level.</li> <li style="font-family: arial, helvetica, sans-serif;">Participate in an on call rotation with guidance and support from senior engineering staff.</li> <li style="font-family: arial, helvetica, sans-serif;">Perform other job related duties as assigned.</li> </ul> QUALIFICIATIONS AND PREFERENCES: <ul style="color: #000000; font-family: 'Times New Roman'; font-size: medium; white-space: normal;"> <li style="font-family: arial, helvetica, sans-serif;">Bachelor’s Degree in computer science, Information Technology, Management Information Systems, OR equivalent combination of education, certifications, and relevant hands-on experience. preferred</li> <li style="font-family: arial, helvetica, sans-serif;">5+ years supporting enterprise server environments in systems administration, infrastructure operations, or related IT roles. preferred</li> <li style="font-family: arial, helvetica, sans-serif;">Exposure to enterprise platforms such as IBM Power or HPE NonStop systems is preferred but not required.</li> <li style="font-family: arial, helvetica, sans-serif;">Experience working with UNIX/Linux operating systems; familiarity with AIX or Guardian OS is a plus.</li> <li style="font-family: arial, helvetica, sans-serif;">Exposure to or general familiarity with InterSystems Cache or IRIS databases is desirable.</li> <li style="font-family: arial, helvetica, sans-serif;">Foundational understanding of backup, recovery, monitoring, and availability concepts in enterprise or production environments.</li> <li style="font-family: arial, helvetica, sans-serif;">Experience using ticketing and incident management systems to support infrastructure operations and service requests.</li> <li style="font-family: arial, helvetica, sans-serif;">Basic understanding of system security principles, access controls, and operational best practices in regulated environments.</li> <li style="font-family: arial, helvetica, sans-serif;">Ability to troubleshoot and resolve common infrastructure issues by following documented procedures and escalating complex problems as appropriate.</li> <li style="font-family: arial, helvetica, sans-serif;">Demonstrated willingness and ability to learn new platforms, tools, and processes in a mission‑critical, high‑availability environment.</li> <li style="font-family: arial, helvetica, sans-serif;">Effective written and verbal communication skills, with the ability to collaborate with engineering teams, operations staff, and business stakeholders.</li> </ul> WHY JOIN US: Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best. Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: <a rel="noopener" href="https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=3245" target="_blank">https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=3245</a> DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS: The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...