Outreach Navigator

Company Description

Community LINC's mission is to end homelessness, combat poverty, and remove barriers to self-sufficiency for families in need. Each year, the organization provides Interim and Immediate Housing to approximately 150 homeless families in the Kansas City area, empowering them to break the cycle of homelessness. Through advocacy, financial education, and life-skills training, residents achieve debt reduction, savings growth, and better self-sufficiency.

Community LINC also offers mental wellness services, academic support for children, and Aftercare Services to ensure families maintain independence after securing permanent housing. Dedicated staff and volunteers work together to make a lasting impact on the community.

Job Title: Outreach Navigator

Location: Community LINC, 4012 Troost Ave KCMO 64110

Job Summary: We are seeking an enthusiastic, self-motivated, results-oriented individual to serve as a primary point of contact for persons experiencing homelessness seeking services through the Coordinated Entry System (CES) which provides a streamlined ease-of-access to homeless services. This person will have the sole responsibility of providing day-to-day support to persons on the By-Name Registry List (BNL) which serves as a waiting list for those seeking permanent housing.

Key Responsibilities:

Program Management

· Provide By-Name Registry list status updates upon request.

· Assist with obtaining crucial documents prior to housing placement i.e. social security cards.

· Maintain contact with clients to the greatest degree possible.

· Assist clients with obtaining needed resources.

· Assist clients with navigating the homeless services system.

· Conduct Vulnerability Assessments upon request.

· Work closely with partnering agencies.

· Actively network and research resources and connect clients to those resources to help them stabilize.

· Complete data entry into mandated HMIS system and internal data systems

· Work closely with other program staff to ensure supportive services are in place for clients.

· Provide support to ensure clients are transitioned into stability

· Teach life skills class to campus families once a month or as needed

Record Keeping/Reporting

· Develop housing stability plans and update progression with clients

· Document client contact and activities in HMIS as prescribed

· Produce/create other reports as requested.

Administrative/Other Duties

· Attend team meetings and others as requested

· Attend and support resident activities and events as assigned

· Participate in COC monthly meetings

Qualifications:

  • Understand the complexities of working with the homeless population.
  • Be able to adapt to an ever-changing environment.
  • Have exceptional self-management and organizational skills.
  • Perform simultaneous tasks.
  • Exhibit professionalism always.
  • Work well within a team.
  • Exhibit strong verbal and written communication skills.
  • Must be able to travel often in the KC Metro.
Hours and Availability:
  • Full time, Monday through Thursday 9:00AM-5:00PM and Friday 8:00AM-Noon.
  • Availability for occasional meetings and training sessions outside of regular hours.
Compensation: Competitive, based on experience.

To Apply:

Please send your resume, cover letter, and references to careers@communitylinc.org In your cover letter, include a brief description of your experience working with children in behavioral management and how you approach creating a supportive and nurturing environment.
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...