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Platform Product Owner

June 12, 2026

Platform Product Owner As a Platform Product Owner, you will define and drive the vision for technology platforms that power Private Banking and Wealth Management experiences. This role requires a strategic thinker with a strong technical foundation who can bridge business priorities with modern engineering practices. You will collaborate with architects, engineers, designers, and data specialists to deliver secure, scalable, cloud-native solutions that enable personalized, high-value client interactions. Work Location Hybrid schedule, 4 days onsite. 1 remote from one of the following offices Johnston, RI, Phoenix, AZ, or Westwood, MA. Key Responsibilities • Own platform vision and roadmap by defining and maintaining strategy aligned with Private Banking and Wealth objectives • Drive product discovery by partnering with Architecture, Engineering, Operations, and Business teams to validate concepts, shape features, and groom the master backlog • Prioritize for impact by balancing stakeholder needs with technical feasibility to meet regulatory, security, and performance requirements • Champion modern practices such as cloud-native architectures, API-first design, and microservices to enable agility and scalability • Define success metrics by establishing clear acceptance criteria and KPIs for platform features and user journeys • Ensure governance and compliance with enterprise standards and regulatory frameworks for financial services Required Qualifications • 2–5 years of product ownership or management experience in technology platforms • Hands-on experience with agile software development for complex, multi-tiered systems • Strong understanding of cloud-native architectures, APIs, and distributed systems • Familiarity with DevOps practices, CI/CD pipelines, and Infrastructure-as-Code • Excellent communication skills to engage technical and non-technical stakeholders Desired Qualifications • Experience in financial services, preferably Private Banking or Wealth Management • Knowledge of data privacy, security, and compliance requirements in regulated environments • Exposure to modern programming languages and frameworks (Java, Python, Angular, React) • Understanding of UI/UX principles for client-facing platforms • Ability to translate business strategy into technical execution Education & Certifications • Bachelor’s degree in Computer Science, Software Engineering, or related discipline required • Certifications in Agile Product Ownership or Cloud Architecture (AWS, Azure) preferred Pay Transparency The salary range for this position $140,000 to $185,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. Citizens offers competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, parental leave, flexible work arrangements, education reimbursement, wellness programs, and more. For details, visit https//jobs.citizensbank.com/benefits About Us Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Apply To This Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...