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[Remote] Site Reliability Engineer

June 30, 2026

Note The job is a remote job and is open to candidates in USA. Vynca is dedicated to transforming care for individuals with complex needs. They are seeking a Site Reliability Engineer to build and operate the infrastructure for their healthcare technology platform, focusing on reliability, scalability, and security of their systems. Responsibilities Design, provision, and manage AWS infrastructure using Terraform as the source of truth Operate, maintain, and scale production workloads running on Kubernetes Package, deploy, and manage applications using Helm and infrastructure automation tools Build, operate, and improve distributed and event-driven systems, including event sourcing, partitioning, event ordering, replay, and failure recovery mechanisms Define, monitor, and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets to balance reliability and engineering velocity Develop automation for deployment, scaling, monitoring, incident response, and operational workflows to reduce manual effort and improve system resilience Own platform observability by implementing and maintaining metrics, logging, tracing, monitoring, and alerting solutions Lead incident response efforts, facilitate blameless postmortems, and drive long-term corrective actions that improve system reliability Partner with Product and Engineering teams on capacity planning, performance optimization, and resilient system design Implement and maintain security best practices to support HIPAA, SOC 2, and other compliance requirements Participate in an on-call rotation and provide operational support for production systems Skills Three to five (3–5) years of experience in Site Reliability Engineering, DevOps Engineering, Platform Engineering, Cloud Infrastructure Engineering, or similar infrastructure-focused roles, preferably within healthcare, SaaS, or high-growth technology environments Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical field; equivalent professional experience will also be considered Strong hands-on experience operating production workloads within AWS environments Proven experience managing infrastructure as code using Terraform, including module development, state management, and deployment automation Experience operating and supporting production Kubernetes environments Hands-on experience deploying and managing applications using Helm Experience working with distributed systems, event-driven architectures, or event-sourcing platforms, including concepts such as partitioning, event ordering, replay, and fault tolerance Experience establishing and managing observability practices including monitoring, logging, tracing, alerting, and incident response Strong understanding of Linux systems administration, networking, cloud architecture, and distributed systems fundamentals Experience designing, implementing, and maintaining CI/CD pipelines and deployment automation Strong problem-solving skills with the ability to troubleshoot complex infrastructure and application issues Excellent written and verbal communication skills with the ability to collaborate effectively across technical and non-technical teams High level of ownership, accountability, and initiative with a proactive approach to reliability and operational excellence Ability and willingness to participate in an on-call rotation supporting production systems Strong programming or scripting experience with Python, Go, or similar languages Experience with observability platforms such as Prometheus, Grafana, Datadog, CloudWatch, SigNoz, or OpenTelemetry Experience with GitOps tools such as ArgoCD or Flux Experience managing databases such as PostgreSQL, MySQL, Redshift, or ClickHouse Experience implementing secrets management solutions such as AWS Secrets Manager or HashiCorp Vault Experience supporting healthcare technology platforms or other highly regulated environments Familiarity with data infrastructure technologies including Snowflake, Redshift, and ETL/ELT pipelines Experience with database performance tuning and optimization Company Overview Vynca is a health technology and services company transforming care for people living with serious illness and complex needs. It was founded in 2013, and is headquartered in Palo Alto, California, USA, with a workforce of 51-200 employees. Its website is https//www.vyncahealth.com.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...