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Sales Associate (Store 117, Wichita, KS, W 13th Street)

April 24, 2026

About Ace Retail GroupAce Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.About Westlake Ace HardwareAce Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:Service, Passion, Respect, Integrity, Teamwork and ExcellenceGeneral SummaryThe Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.Essential Duties & ResponsibilitiesCustomer Service:<ul><li>Provide a positive representation of Westlake Ace Hardware.</li><li>Proactively assist customers in solving problems.</li><li>Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.</li><li>Possess a friendly outgoing demeanor; work well with customers as well as associates.</li><li>Ensure all pages and calls are answered promptly, courteously and effectively.</li><li>Forward any customer complaint that cannot be handled to a member of management.</li><li>Possess strong product knowledge and knowledge of store layout and location of products.</li><li>Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.</li></ul>Store Operations<ul><li>Assist in creating a positive, professional and safe work environment.</li><li>Assist with receiving, checking in and stocking of merchandise throughout the store.</li><li>Assist with maintaining back stock levels.</li><li>Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.</li><li>Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.</li><li>Assist with merchandise resets through the store.</li><li>Provide assistance to Department Specialists, i.e. price changes, special orders.</li><li>Ensure signage is current throughout the store.</li><li>Operate forklift with proper training.</li><li>Communicate any Store Support Center issue to General Manager for follow up.</li><li>Communicate any merchandising, cost control or sales idea to General Manager.</li><li>Participate in store meetings.</li><li>Be professional in appearance and actions.</li><li>Perform all other duties as assigned.</li></ul>Other Essential RequirementsAbility to exhibit and incorporate our Core Values into daily decisions and interactions with others:<ul><li>SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.</li><li>PASSION – Showing our love for the work we do, our customers, and our associates.</li><li>RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.</li><li>INTEGRITY – An authentic commitment to moral and ethical behavior.</li><li>TEAMWORK – Together we can achieve extraordinary things.</li><li>EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.</li></ul>Minimum Skills, Requirements and Qualifications<ul><li>High School or GED equivalent.</li><li>Formal retail experience preferred.</li><li>Standing, walking, lifting (up to 25lbs) and climbing.</li></ul>Compensation DetailsStarting at $10.00 - $14.00 / hrFor a full list of benefits and open positions, please visit us at: <a target="_blank" href="https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External">https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External</a>Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:<a href="https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External/jobAlerts" target="_blank">Create Job Alert</a>Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...