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Senior Analyst - Benefits Operations
Want to help pets live their best lives?
We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you .
Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.
- Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
- Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
- Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
Success in this role requires a deep understanding of health & welfare plans, strong data interpretation skills, HR knowledge, excellent communication skills, attention to detail, and the ability to thrive in a fast-paced and dynamic environment.
Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities w ith or without a reasonable accommodation.
- Position will have primary responsibility for supporting Petco’s health & welfare plans with a focus on analyzing benefits utilization, costs, trends, and plan performance to identify risks, savings opportunities, and improvement areas. They should identify patterns, anomalies, and emerging trends in claims and vendor data to inform program strategy.
- Create proactive robust audit practices for eligibility, dependent verification, billing reconciliation and payment integrity review audits. Support compliance projects with vendor(s) for annual compliance testing, filings, reports, audits, and legally required participant communications.
- Develop and provide reporting and create executive dashboards of KPIs including plan enrollment, demographics, financial performance, utilization trends and cost drivers based on current and historical data.
- Evaluate benefit plan designs and create leadership recommendations for Petco’s health & welfare benefit plans.Use of financial and other data in flexible models to inform, advise and support your recommendations is critical.
- Create a process for measuring and tracking plan performance of benefit programs and manage budget reconciliation by processing, overseeing and/or directing all financial payments related to plan expenses and obligations.
- Build strong relationships and collaborate with all levels of the organization to ensure support in change management.
- Creates and executes large scale projects related to all aspects of benefits, including leading new carrier and new client implementations.
- Play a key and influential role working with others, in groups, in cross-functional settings, and with diverse stakeholders internally and externally.
- Partner with cross-functional teams to create and document efficient and streamlined processes and procedures in the established format.
- Aligning benefit strategies with overall Total Rewards, HR, and business strategy and objectives.
- Manage meetings where you describe, exp
