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Specialist Technology Team - Product Leader, Specialist Technology Team

April 24, 2026

Description AWS Specialist Technology Team (STT) is the connective tissue between AWS's deep technical specialists, field teams, and customers—delivering L300+ technical expertise, mechanisms, and products that accelerate customer success and drive frictionless AWS adoption at scale. Our mission spans two fronts: we are fundamentally transforming how thousands of field team members access specialist knowledge through AI-powered, on-demand expertise across 30+ technical domains, and we build and ship customer-facing engineered solutions that accelerate AWS service adoption across industries including security, AI/ML, spatial data, cost optimization, and more. We are seeking a Senior Manager of Product Management - Tech to lead and manage the product management function for STT. Your team of product managers owns a diverse and high-impact portfolio spanning both of these areas: AI-powered internal tools—including agentic systems, knowledge platforms, GTM orchestration, and intelligence products—that are redefining how field teams engage with specialists, and a portfolio of 20+ customer-facing products that solve real-world adoption challenges, support full development-to-production lifecycles, and are evolving into AI-ready, agent-accessible architectures. You will be responsible for setting a cohesive product vision and strategy across this entire portfolio while staying deeply engaged at the individual product level—shaping direction, making prioritization calls, and driving accountability through your product managers to ensure every product delivers meaningful impact for both AWS field teams and external customers. This role is inherently cross-functional and cross-organizational. You will partner with engineering, science, design, GTM, and field leadership across multiple organizations to drive alignment and influence strategic direction. You will be hands-on in guiding product direction at the individual product level—working through your product managers to shape roadmaps, evaluate trade-offs, and ensure each product delivers measurable impact while maintaining coherence across the broader portfolio. You will represent the portfolio in executive reviews with Directors and VPs. The ideal candidate has a proven track record of building, managing, and developing high-performing product management teams. You bring deep experience with AI/ML technologies and agentic systems, the judgment to set strategic direction across both internal platforms and external customer-facing products, and the leadership skills to raise the bar for PM excellence across your organization. Key job responsibilities Set and drive a cohesive product vision and multi-year strategy across the portfolio while staying hands-on at the individual product level—working through your PMs to shape roadmaps, evaluate proposals, and make prioritization calls Build, manage, and develop a high-performing PM team—hiring top talent, coaching on best practices, setting ambitious goals, and fostering a culture of customer obsession and operational excellence Guide product direction across both halves of the portfolio: AI-powered internal tools enabling field self-sufficiency through agentic workflows and knowledge platforms, and customer-facing products accelerating AWS service adoption through AI-ready, agent-accessible architectures Drive cross-organizational alignment with engineering, science, design, GTM, and field leadership—resolving dependencies, driving integration strategies, and ensuring seamless consumption by field teams, partners, and customers Establish outcome-oriented metrics and accountability frameworks across the portfolio, ensuring your PMs are measuring impact on adoption, productivity, customer satisfaction, and business outcomes Represent the product portfolio to senior leadership, clearly articulating vision, progress, risks, and trade-offs at Director and VP-level reviews About The Team The Specialist Technology Team provides L300+ technical skills, tech mechanisms, products and programs to accelerate customers to build businesses with AWS, serving as the API between AWS technical specialists, field teams, and customers to drive frictionless AWS adoption through technology. Field Transformation Vision Redefine how the field, partners, and customers engage with specialists by democratizing specialist knowledge through AI-powered agents, creating a self-sufficient field that can access specialist-level expertise on-demand while enabling specialists to focus on the highest-value, most complex customer challenges. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications <ul><li> 8+ years of successful technology products work from ideation through launch experience</li><li> 5+ years of people management experience</li><li> Bachelor's degree in Computer Science or a related field</li><li> Experience overseeing roadmap strategy and definition</li><li> Experience with feature delivery and tradeoffs of a product </li></ul>Preferred Qualifications <ul><li> Experience in successful technology product work from ideation through launch</li><li> Experience delivering technology products or services in a high growth environment</li><li> Experience shaping business strategy for technical products or services for large enterprises or partners</li><li> Experience with cloud native technologies</li><li> Experience contributing to engineering discussions around technology decisions and strategy related to a product </li></ul>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, NY, New York - 219,100.00 - 296,500.00 USD annually USA, TX, Austin - 199,200.00 - 269,500.00 USD annually USA, VA, Arlington - 199,200.00 - 269,500.00 USD annually USA, VA, Herndon - 199,200.00 - 269,500.00 USD annually USA, WA, Seattle - 199,200.00 - 269,500.00 USD annually Company - Amazon Web Services, Inc. Job ID: A10401389

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...