Technical Team Lead [Talents Bench]

<p><span style="color: rgb(67, 67, 67); font-size: 10pt">Metal Toad is an Advanced AWS Consulting Partner that empowers organizations to innovate through artificial intelligence, cloud migration, cost optimization, and application modernization. We help our customers with their cloud adoption by providing architecture, migration, optimization, machine learning, and even 24/7 support. We are a professional services firm providing services in software engineering and the cloud. We do Technical consulting, Programming & Quality Assurance, DevOps, Applications, UX, Product management, and Project management.</span></p> <p><span style="color: rgb(67, 67, 67); font-size: 10pt">Metal Toad is a </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">fully remote</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> company, offering all team members the ability to work from home. For this opportunity, the selected candidate must be available to work </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Monday to Friday, from 8:00 AM to 5:00 PM Pacific Time (PST)</span><span style="color: rgb(67, 67, 67); font-size: 10pt">.</span></p> <p><span style="color: rgb(67, 67, 67); font-size: 10pt">Although Metal Toad is a remote company, we are currently seeking contractors </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">residing in Brazil</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> for this position. Compensation will be made in </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Brazilian Reais (R$)</span><span style="color: rgb(67, 67, 67); font-size: 10pt">, in accordance with the local currency of the country where the position is located. Due to legal limitations, we are </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">unable to sponsor any type of visa</span><span style="color: rgb(67, 67, 67); font-size: 10pt">.</span></p> <p><span style="color: rgb(67, 67, 67); font-size: 10pt">To apply for this position, please submit your </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">resume in English as a PDF</span><span style="color: rgb(67, 67, 67); font-size: 10pt">.</span></p> <p><br><br></p> <p><span style="color: rgb(67, 67, 67); font-size: 12pt; font-weight: bold">Job Description</span></p> <p><span style="color: rgb(67, 67, 67); font-size: 10pt">The mission for this role is to lead a team of software engineers to implement high-quality technology solutions.</span></p> <p><br><br></p> <p><span style="color: rgb(67, 67, 67); font-size: 12pt; font-weight: bold">Responsibilities</span></p> <p><span style="color: rgb(67, 67, 67); font-size: 8pt; font-weight: bold">OUTCOMES</span></p> <ul> <li><span style="color: rgb(67, 67, 67); font-size: 10pt"> </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Ensure Engineering Profitability:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Manage resource allocation through accurate estimation, meet utilization targets, and ensure strict adherence to time logging standards.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Ensure High Engineering Performance:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Guarantee project success through proactive unblocking, rapid communication, and meeting all security and quality standards.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Maintain Professional Standards:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Ensure ongoing compliance with role certification standards and practice effective delegation.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Recruit & Retain Great Talent:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Ensure 90%+ A-player acquisition and maintain high retention of engineering talent.</span></li> </ul> <p><br><br></p> <p><span style="color: rgb(67, 67, 67); font-size: 8pt; font-weight: bold">ACTIVITIES</span></p> <ul> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Estimation & Allocation:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Create accurate estimates for every ticket to enable proper resource allocation.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Utilization & Logging:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Ensure the team (including self) meets utilization targets and adheres to time logging standards.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Unblocking & Escalation:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Reduce ticket overage by unblocking engineering team members and leveling technical issues up to the Head of Engineering.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Reporting:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Report ticket estimate overages to the Project Manager and Head of Engineering ASAP to ensure project success.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Onboarding & Certification:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Maintain updated milestones and dates in the Certification Planning spreadsheet for 100% of team members.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Quality Control:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Adhere to quality and security standards to ensure zero requirements defects on projects.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Timeline Management:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Support work-in-progress cycle times of < 2 days, code reviews within 4 business hours, and QA within 2 days.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Team Leadership:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Delegate tasks using the 5 Levels of Leadership (p. 215) and implement Manager Tools best practices for retention.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Hiring:</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> Participate in the hiring process using the WHO method to acquire A-player talent. </span></li> </ul> <p><br><br></p> <p><span style="color: rgb(67, 67, 67); font-size: 8pt; font-weight: bold">QUALIFICATIONS REQUIRED</span></p> <ul> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Agree with our </span><a href="https://www.metaltoad.com/blog/metal-toad-media-corporate-values" target="_blank" rel="noopener noreferrer"><span style="font-size: 10pt">Corporate Values Statement</span></a><span style="color: rgb(67, 67, 67); font-size: 10pt">.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Believes in the company's mission: </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-style: italic">to help people</span><span style="color: rgb(67, 67, 67); font-size: 10pt">.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Believes in the principles of open source.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Advanced to fluent English communication skills are essential for this role.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Proven ability to lead a team of software engineers.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Demonstrated experience in technical estimation and resource allocation.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Expertise in maintaining engineering quality and security standards.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Proven ability to </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">create quality software</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> - Zero major defects and/or bugs released</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Familiarity with the </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">WHO method</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> for hiring and talent acquisition.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Knowledge of </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Manager Tools</span><span style="color: rgb(67, 67, 67); font-size: 10pt"> best practices for team retention.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Ability to implement delegation according to the </span><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">5 Levels of Leadership</span><span style="color: rgb(67, 67, 67); font-size: 10pt">.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Commitment to ongoing role certification and professional development.</span></li> <li><span style="color: rgb(67, 67, 67); font-size: 10pt">Ability to maintain rapid communication and meet strict cycle-time targets.</span></li> </ul> <p><br><br></p> <p><span style="color: rgb(67, 67, 67); font-size: 10pt; font-weight: bold">Please note that Metal Toad will never ask for payment or financial information during the hiring process. If you are asked for such information, it is a scam. Report it immediately.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...